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Privacy Policy

Last Updated: November 18, 2025

1. Introduction

Ignitive LIMS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Billing and payment information
  • Any other information you choose to provide

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information and operating system

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your personal data
  • Right to Restrict Processing: You can request restriction of processing
  • Right to Data Portability: You can request transfer of your data
  • Right to Object: You can object to processing of your personal data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

8. Third-Party Services

We may use third-party services that collect, monitor, and analyze information. These services have their own privacy policies addressing how they use such information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@ignitivelims.com
Phone: +91 6352194234
Address: 901, Silicon Tower Above Freezeland Near National Handloom, near law garden, Ellisbridge, Ahmedabad, Gujarat 380006

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